Education Program FAQs


Massage Education Program FAQs

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What are the Board’s transcript requirements for massage therapist licensure?

Effective December 8, 2013, all applicants for massage therapist licensure must have proof of graduation sent to the Board office in one of the following two ways.

  1. Submit a Graduate List to the Board office. (For Florida schools only)
  2. Submit an official transcript on counterfeit proof paper. Transcript must be sent directly from the school to the Board office.

For more information, see the article “School Directors/Owners: Changes to Proof of Graduation Requirements.

What are the guidelines for admitting students with criminal history?

Each massage education program makes independent decisions about admissions into the program and may require a criminal background screening as part of that process.

What is an Other Payer Code?

An ‘Other Payer Code’ is an option given to massage programs to pay for their student’s licensure fee.

How can I pay for my student’s application fee?

Instead of the student providing their own credit card for payment when completing the online registration application, they will have the option to enter the ‘€˜Other Payer Code‘ to complete the application process. The application will be uploaded for processing and will stay in pending status until the massage program makes the payment. Interested massage programs will need to register with the Florida Board of Massage Therapy as an Other Payer and receive an ‘Other Payer Code’.

What is the process for placing programs on probation?

Beginning in 2013, if an approved program’€™s graduate passage rates do not equal or exceed the required passage rates for two consecutive calendar years, the board may place the program on probationary status pursuant to Chapter 120, F.S., and may require the program director to appear before the board to present a plan for remediation. If the program is placed on probationary status the program shall remain on probationary status until it achieves a graduate passage rate that equals or exceeds the required passage rate for any one calendar year. However, if the program, during the two calendar years following its placement on probationary status, does not achieve the required passage rate for any one calendar year, the board shall terminate the program pursuant to Chapter 120, F.S.

What do I do if I have a complaint about a massage therapy education program in Florida?

Please send your complaint by email or letter, giving the details of your complaint to:

E-mail Address: MQA.ConsumerServices@flhealth.gov

Mailing Address:

Florida Department of Health
Consumer Services Unit
4052 Bald Cypress Way
Bin C75
Tallahassee, Florida 32399-3275

What is the process to become a new massage education program?

Please review the application for massage therapy school approval to access the application forms and the checklist for directions for a new program. For questions pertaining to the application process, you may contact the board office at info@floridasmassagetherapy.gov.

Where can I find a list of all the closed massage education programs in Florida?

A list of all the closed massage education programs in Florida is available below:

Closed Programs →

Closed Programs (Excel)

How do I obtain an Other Payer Code?

Interested massage programs will need to register with the Florida Board of Massage Therapy by providing, in letter format, their business name, mailing address, phone number and federal ID number. In addition, we will need a contact person and email address. Please indicate if you require more than one payment code, or a code expiration date and sign the letter indicating that all of the provided information is true and correct.

Please mail this letter to:

Florida Board of Massage Therapy
4052 Bald Cypress Way
Bin # C-06
Tallahassee, Florida 32399-3254

Once the massage program is registered, the Florida Board of Massage Therapy will mail a notification letter including the payment code and instructions on how to submit payment for students. The employer will need to provide their ‘Other Payer Code’ to students prior to them applying.