Frequently Asked Questions

Each massage education program makes independent decisions about admissions into the program and may require a criminal background screening as part of that process.

E-mail address: info@floridasmassagetherapy.gov.

You may view Chapter 64B7-32, Florida Administrative Code.

An ‘Other Payer Code’ is an option given to massage programs to pay for their student’s licensure fee.

Instead of the student providing their own credit card for payment when completing the online registration application, they will have the option to enter the ‘Other Payer Code‘ to complete the application process. The application will be uploaded for processing and will stay in pending status until the massage program makes the payment. Interested massage programs will need to register with the Florida Board of Massage Therapy as an Other Payer and receive an ‘Other Payer Code’.

Please send email inquiries to: info@floridasmassagetherapy.gov.

Beginning in 2013, if an approved program’s graduate passage rates do not equal or exceed the required passage rates for two consecutive calendar years, the board may place the program on probationary status pursuant to Chapter 120, F.S., and may require the program director to appear before the board to present a plan for remediation. If the program is placed on probationary status the program shall remain on probationary status until it achieves a graduate passage rate that equals or exceeds the required passage rate for any one calendar year. However, if the program, during the two calendar years following its placement on probationary status, does not achieve the required passage rate for any one calendar year, the board shall terminate the program pursuant to Chapter 120, F.S.

Please send your complaint by email or letter, giving the details of your complaint to:

E-mail Address: MQA.ConsumerServices@flhealth.gov

Mailing Address:

Florida Department of Health
Consumer Services Unit
4052 Bald Cypress Way
Bin C75
Tallahassee, Florida 32399-3275

Please review the application for massage therapy school approval to access the application forms and the checklist for directions for a new program. For questions pertaining to the application process, you may contact the board office at info@floridasmassagetherapy.gov.

A list of all the closed massage education programs in Florida is available below:

Closed Programs →

Closed Programs (Excel)

To voluntarily relinquish your license, submit a request in writing which provides the following information:

For massage therapists:

• Your name as it appears on your license.
• Your license number (MA).
• The last four digits of your social security number.
  Do not provide your full social security number in emailed correspondence.
• Your mailing address.
• A statement that you want to voluntarily relinquish the license.

For massage establishments:

• The establishment name as it appears on the license.
• The establishment license number (MM).
• The tax ID associated with the establishment.
  For sole proprietor (individual) licenses, provide only the last four digits of the associated tax ID.
• The name of the owner requesting the voluntary relinquishment.
• The physical address of the establishment.
• A statement that you want to voluntarily relinquish the license.

Your request may be submitted by email to mqa.massagetherapy@flhealth.gov or by mail to:

Florida Department of Health
Board of Massage Therapy
4052 Bald Cypress Way, Bin C-06
Tallahassee, FL 32399

The board will notify you in writing once your request has been processed.

Once your license has been voluntarily relinquished, it cannot be used or reinstated. Should you decide to return to practicing massage therapy or operating a massage establishment in Florida, you will need to reapply and be issued a new license.

If you wish to change your application method from endorsement to examination or from examination to endorsement, submit a written request for the change, including your name and file number, to the board office, either by mail or by email.

If you wish to amend your application, you can do so by sending us a request to do so in writing which includes the amendment you need to make.

Requests be sent by email to mqa.massagetherapy@flhealth.gov, or by mail to:

Florida Department of Health
Board of Massage Therapy
4052 Bald Cypress Way, Bin C-06
Tallahassee, FL 32399