The Unlicensed Activity (ULA) program protects Florida residents and visitors from the potentially serious and dangerous consequences of receiving medical and health care services from an unlicensed person. The ULA unit investigates and refers for prosecution all unlicensed health care activity complaints and allegations.
The ULA unit works in conjunction with law enforcement and the state attorney’s offices to prosecute individuals practicing without a license. In many instances, unlicensed activity is a felony level criminal offense. More importantly, receiving health care from unlicensed people is dangerous and could result in further injury, disease or even death.
If the ULA complaint’s allegations can be substantiated, the ULA investigation will conclude with one or more of the following outcomes:
- The subject(s) will be arrested by law enforcement.
- The subject(s) will be issued a Uniform Unlicensed Activity Citation (Fine).
- The subject(s) will be issued a Cease and Desist Agreement.
Typical examples of ULA complaints that may be investigated and circumstances in which they are observed for Unlicensed massage establishments & Unlicensed massage therapists
o Businesses and individuals advertising massage services (without listing a license number)
o Businesses & individuals advertising massage or body rubs in the “erotic services” section of various internet websites
To report suspected unlicensed health care activity:
Call 1-877-HALT-ULA (1-877-425-8852),
E-mail HALTULA@doh.state.fl.us,
or mail in a completed Complaint Form.
Note: Under Florida law, e-mail addresses are public records.