Attention: AHCA Clearinghouse Legacy Applications Downtime

AHCA Clearinghouse Legacy Applications Downtime

The background screening Clearinghouse Results Website will undergo scheduled maintenance as part of the ongoing efforts to update systems. Please make note of the following important information:

Downtime Schedule:

The Clearinghouse Results Website will be down from Friday, November 8th at 5:00 PM to Monday, November 18th at 8:00 AM. During this period, the system will be inaccessible for regular use as AHCA deploys the new system. This downtime could mean delays for applicants who get a LiveScan screening November 8 and thereafter.

Help Center / Are massage establishments responsible for identification of massage therapists working in the establishment?


Yes. A person operating a massage establishment is responsible for keeping a copy of the valid government identification of each person working in the massage establishment, including massage therapists. They are also responsible for ensuring that each person working in the establishment is able to present their own government identification if requested by a department investigator or a law enforcement officer.