Attention: AHCA Clearinghouse Legacy Applications Downtime

AHCA Clearinghouse Legacy Applications Downtime

The background screening Clearinghouse Results Website will undergo scheduled maintenance as part of the ongoing efforts to update systems. Please make note of the following important information:

Downtime Schedule:

The Clearinghouse Results Website will be down from Friday, November 8th at 5:00 PM to Monday, November 18th at 8:00 AM. During this period, the system will be inaccessible for regular use as AHCA deploys the new system. This downtime could mean delays for applicants who get a LiveScan screening November 8 and thereafter.

Help Center / Are massage therapists required to have identification while working in a massage establishment?


Yes. Massage therapists and persons employed by a massage establishment must be able to present valid government identification at the request of a department investigator or law enforcement officer when working in an establishment.

Valid government identification includes any of the following:

  • A valid, unexpired driver’s license issued by any state, territory, or district of the United States
  • A valid, unexpired identification card issued by any state, territory, or district of the United States
  • A valid, unexpired United States passport
  • A naturalization certificate issued by the United States Department of Homeland Security
  • A valid, unexpired alien registration receipt card (green card)
  • A valid, unexpired employment authorization card issued by the United States Department of Homeland Security