Attention: AHCA Clearinghouse Legacy Applications Downtime

AHCA Clearinghouse Legacy Applications Downtime

The background screening Clearinghouse Results Website will undergo scheduled maintenance as part of the ongoing efforts to update systems. Please make note of the following important information:

Downtime Schedule:

The Clearinghouse Results Website will be down from Friday, November 8th at 5:00 PM to Monday, November 18th at 8:00 AM. During this period, the system will be inaccessible for regular use as AHCA deploys the new system. This downtime could mean delays for applicants who get a LiveScan screening November 8 and thereafter.

Help Center / How do I get my license out of obligations status?


If your license is in obligations status, you must comply with all penalties imposed when your license was disciplined by the board. The Final Order issued in your case will list those penalties and provide instructions and is viewable using the Department of Health’s License Verification portal.

For additional questions about conditions status, contact the board office by email to MQA.ComplianceManagement@FLHealth.gov or by mail to:

Florida Department of Health
Compliance Management Unit
Attn: Massage Therapy Compliance Officer
4052 Bald Cypress Way Bin C-76
Tallahassee, FL 32399