Attention: AHCA Clearinghouse Legacy Applications Downtime

AHCA Clearinghouse Legacy Applications Downtime

The background screening Clearinghouse Results Website will undergo scheduled maintenance as part of the ongoing efforts to update systems. Please make note of the following important information:

Downtime Schedule:

The Clearinghouse Results Website will be down from Friday, November 8th at 5:00 PM to Monday, November 18th at 8:00 AM. During this period, the system will be inaccessible for regular use as AHCA deploys the new system. This downtime could mean delays for applicants who get a LiveScan screening November 8 and thereafter.

Help Center / How do I remove myself as the Designated Establishment Manager (DEM)?


You can remove yourself as the DEM of a massage establishment using the MQA Online Services Portal.

You can also remove yourself as the DEM of a massage establishment by providing your license number, the license number of the establishment where you will no longer serve as DEM, and a statement that you wish to remove yourself as the DEM by email to mqa.massagetherapy@flhealth.gov or by mail to:

Florida Department of Health
Board of Massage Therapy
4052 Bald Cypress Way Bin C-06
Tallahassee, FL 32399