Attention: AHCA Clearinghouse Legacy Applications Downtime

AHCA Clearinghouse Legacy Applications Downtime

The background screening Clearinghouse Results Website will undergo scheduled maintenance as part of the ongoing efforts to update systems. Please make note of the following important information:

Downtime Schedule:

The Clearinghouse Results Website will be down from Friday, November 8th at 5:00 PM to Monday, November 18th at 8:00 AM. During this period, the system will be inaccessible for regular use as AHCA deploys the new system. This downtime could mean delays for applicants who get a LiveScan screening November 8 and thereafter.

Help Center / How do I request a copy of inspection results?


A copy of your inspection results is provided by the inspector at the conclusion of your inspection and can be requested at any time following an inspection.

If you are an applicant requesting the results of an initial inspection or the establishment owner or Designated Establishment Manager (DEM) of a licensed massage establishment, you may request inspection results by email to mqa.massagetherapy@flhealth.gov or by mail to:

Florida Department of Health
Board of Massage Therapy
4052 Bald Cypress Way Bin C-06
Tallahassee, FL 32399

Please include your file number (for applicants) or license number (for licensees) and the approximate timeframe in which the inspection was completed.

Inspection results are public record. If you are not requesting inspection results related to your own application or license, you may submit a public records request. Information about public records requests can be found here.