AHCA Clearinghouse Legacy Applications Downtime
The background screening Clearinghouse Results Website will undergo scheduled maintenance as part of the ongoing efforts to update systems. Please make note of the following important information:
Downtime Schedule:
The Clearinghouse Results Website will be down from Friday, November 8th at 5:00 PM to Monday, November 18th at 8:00 AM. During this period, the system will be inaccessible for regular use as AHCA deploys the new system. This downtime could mean delays for applicants who get a LiveScan screening November 8 and thereafter.
To submit a complaint, visit the Florida Health Care Complaint Portal at www.flhealthcomplaint.gov.
Answer the questions in the portal to determine how the complaint should be submitted. The portal will provide options based on the type of complaint you describe and will give further instructions.
