Attention: AHCA Clearinghouse Legacy Applications Downtime

AHCA Clearinghouse Legacy Applications Downtime

The background screening Clearinghouse Results Website will undergo scheduled maintenance as part of the ongoing efforts to update systems. Please make note of the following important information:

Downtime Schedule:

The Clearinghouse Results Website will be down from Friday, November 8th at 5:00 PM to Monday, November 18th at 8:00 AM. During this period, the system will be inaccessible for regular use as AHCA deploys the new system. This downtime could mean delays for applicants who get a LiveScan screening November 8 and thereafter.

Help Center / How do I submit a new application, if my previous application was withdrawn, expired, or was denied?


You can submit a new application by submitting a completed paper application, required fees (check or money order ONLY), and other supporting documents by mail to:

Florida Department of Health
Board of Massage Therapy
PO Box 6330
Tallahassee, FL 32314-6330

Application PDFs and information about licensing requirements can be found in the Licensing section of the board website. can be found on the Board website.