Attention: AHCA Clearinghouse Legacy Applications Downtime

AHCA Clearinghouse Legacy Applications Downtime

The background screening Clearinghouse Results Website will undergo scheduled maintenance as part of the ongoing efforts to update systems. Please make note of the following important information:

Downtime Schedule:

The Clearinghouse Results Website will be down from Friday, November 8th at 5:00 PM to Monday, November 18th at 8:00 AM. During this period, the system will be inaccessible for regular use as AHCA deploys the new system. This downtime could mean delays for applicants who get a LiveScan screening November 8 and thereafter.

Help Center / How do I update establishment owner information?


You can add or remove a corporate owner or officer online through the MQA Online Services Portal, or by submitting a Massage Establishment Change of Corporate Officer/Designated Establishment Manager/Interested Party (DH-MQA 5040) by email to mqa.massagetherapy@flhealth.gov, or by mail to:

Florida Department of Health
Board of Massage Therapy
4052 Bald Cypress Way, Bin C-06
Tallahassee, FL 32399

Some changes to establishment owner information may indicate that a change of ownership has occurred; a new license is required pursuant to 480.043(9)(a), Florida Statutes:

A license issued to an individual, a partnership, a limited liability company, or another entity may not be transferred from the licensee to another individual, corporation, limited liability company, or another entity.

Some examples of change of ownership which will require a new license include:

  • A license originally issued to an individual (sole proprietor), where the individual has changed.
  • A license originally issued to an individual (sole proprietor) which now operates under a Limited Liability Company or Corporation.
  • A license originally issued to a partnership where the partners have changed.
  • A license issued to a Limited Liability Company whose members have changed.
  • A license issued to a Corporation which has dissolved and reincorporated.

If a new license is required, additional information about submitting a new application can be found here.