Attention: AHCA Clearinghouse Legacy Applications Downtime

AHCA Clearinghouse Legacy Applications Downtime

The background screening Clearinghouse Results Website will undergo scheduled maintenance as part of the ongoing efforts to update systems. Please make note of the following important information:

Downtime Schedule:

The Clearinghouse Results Website will be down from Friday, November 8th at 5:00 PM to Monday, November 18th at 8:00 AM. During this period, the system will be inaccessible for regular use as AHCA deploys the new system. This downtime could mean delays for applicants who get a LiveScan screening November 8 and thereafter.

Help Center / How do I update my licensing records after registering or updating a fictitious name?


If you are a licensed massage therapist advertising your practice under any name that is not your legal name, or, if you are an establishment who is advertising under a “doing business as” or D/B/A name, you will need a fictious name registration for the purposes of that advertisement.

If you have registered a new fictitious name or have updated a prior fictitious name registration associated with your license, updating your licensing record helps reduce compliance issues related to advertising rules.

For massage establishments:

If you have registered a new fictitious name, or have updated your previous registration, submit your updated fictitious name registration by email to mqa.massagetherapy@flhealth.gov, or by mail to:

Florida Department of Health
Board of Massage Therapy
4052 Bald Cypress Way, Bin C-06
Tallahassee, FL 32399

For massage therapists:

You do not need to submit fictitious name registration updates related to advertising your practice to the board office.