Attention: AHCA Clearinghouse Legacy Applications Downtime

AHCA Clearinghouse Legacy Applications Downtime

The background screening Clearinghouse Results Website will undergo scheduled maintenance as part of the ongoing efforts to update systems. Please make note of the following important information:

Downtime Schedule:

The Clearinghouse Results Website will be down from Friday, November 8th at 5:00 PM to Monday, November 18th at 8:00 AM. During this period, the system will be inaccessible for regular use as AHCA deploys the new system. This downtime could mean delays for applicants who get a LiveScan screening November 8 and thereafter.

Help Center / How do I reactivate my massage therapist license from inactive status?


To reactivate an INACTIVE status license, complete the following steps:

  • Complete all continuing education requirements for each biennium the license was inactive.

A list of continuing education requirements for each biennium is available here.

  • Confirm your continuing education is reported through CEBroker.
  • Submit a request to reactivate (including name, license number, and a written statement) and fee payment to the board office by mail to:

Florida Department of Health
Board of Massage Therapy
4052 Bald Cypress Way C-06
Tallahassee, FL 32399

Fees must be submitted to the department by check or money order.

  • During renewal, the total fee to reactivate is $105.00.
  • Outside renewal, the total fee to reactivate is $155.00 (reactivation fee; change of status fee).

If your license was inactive for more than two consecutive biennial renewal cycles, you may be required to demonstrate competency before your license can be reactivated.