Frequently Asked Questions
Welcome to the Florida Board of Massage Therapy Help Center – an online tool for applicants, licensees, and the public to search and access our Frequently Asked Questions (FAQs), contact our office, and learn “how to” do business with the board.
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Yes. Appeal rights are provided as a part of the document showing the action taken (usually a Notice of Intent or Final Order).
Yes. An extension of time for fine payment for licenses with CONDITIONS status as set by the board at the time of issuance can be requested. Requests for extension of timeframe to pay fines and costs are subject to approval by the board chair.
Your license will be issued to you once a Notice of Intent to Approve License with Conditions is received and filed by board staff.
A license issued with conditions requires additional steps to be completed after the license is issued to avoid disciplinary action. You will receive a copy of your Notice of Intent to Approve License with Conditions, mailed to your address of record, which will contain information about what has been required of you by the board.
A license issued contingent requires additional documentation or steps to be completed before the license can be issued. Your license will not be issued until the contingencies are satisfied.
You will receive a copy of your Notice of Intent to Approve License Contingent, mailed to your address of record, which will contain information about what has been required of you by the board.
A Notice of Intent is a legal document which summarizes the board’s review of an application, petition, or other matter.
Notices of Intent are filed and mailed following the board’s decision and a brief period to draft the notice.
Notices of Intent contain the following information:
- The date and venue of the meeting where the board reviewed the item.
- The facts considered by the board which lead to their decision on the item.
- The laws and rules applicable to the facts which lead to their decision on the item.
- The decision, which usually begins “THEREFORE it is ordered that…”
- Any steps you must take to comply with the decision made if the board required something of you, as well as the timeframe in which you will need to complete those steps, and
- How to appeal the decision.
A Notice of Hearing letter is notification to an applicant, licensee, or petitioner that the board will be considering their application, petition, disciplinary action, or other item during an upcoming meeting.
A Notice of Hearing letter contains the following information:
- The date, time and venue of the meeting where the item will be considered.
- The type of item being considered by the board.
- Whether your appearance has been required by the board.
- Additional meeting procedures (e.g., sign-in or call-in information).
Your Notice of Hearing will specify whether you are required to appear. However, all persons receiving a Notice of Hearing are encouraged to attend.
If you received a Notice of Hearing and are not able to attend, you may request a continuance to another board meeting. In some cases, you may be asked to waive your 90-day right to review to allow your request to be considered.
You may submit a request for continuance by email to mqa.massagetherapy@flhealth.gov, by fax to (850)-412-2681, or by mail to:
Florida Department of Health
Board of Massage Therapy
4052 Bald Cypress Way Bin C-06
Tallahassee, FL 32399
Requests for continuance are subject to the approval of the board chair. You will receive correspondence from board staff indicating whether your request for continuance was approved or denied.
Yes. Board meetings are open, and the general public is encouraged to attend. The Board of Massage Therapy’s meeting schedule can be found here.
Yes. The board will recognize persons who wish to comment during regularly scheduled general business meetings. The chair will recognize persons who wish to provide public comment at appropriate times during the meeting.
If you wish to present information to the board as a scheduled agenda item, you may request that the board add your item to an upcoming agenda. You may submit a request to present by email to mqa.massagetherapy@flhealth.gov, by fax to (850)-412-2681, or by mail to:
Florida Department of Health
Board of Massage Therapy
4052 Bald Cypress Way Bin C-06
Tallahassee, FL 32399
Requests to present to the board are subject to the approval of the board chair. You will receive correspondence from board staff indicating whether your request to present was approved.
No. Board members cannot respond to inquiries about applications, approvals, disciplinary action, or other regulatory matters outside the context of a duly noticed public meeting.

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