Frequently Asked Questions
Welcome to the Florida Board of Massage Therapy Help Center – an online tool for applicants, licensees, and the public to search and access our Frequently Asked Questions (FAQs), contact our office, and learn “how to” do business with the board.
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- Massage Education Program FAQs
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- General FAQs
- Practitioner Profile
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- Massage Therapists
- The Application Process
- Maintaining Your License
- Massage Establishments FAQs
- Designated Establishment Managers (DEM) FAQs
- The Board, Meetings, Actions
- Complaints and Discipline
- Current and Prospective Massage School Students
- Continuing Education Providers, Instructors and Courses
For a complete list please visit our Declaratory Statements page.
The minutes from our board meetings can be found on our Meetings page and click on Past Meetings.
Agenda items must be submitted to the board office 30 days prior to any particular board meeting date. Staff must have sufficient time to review documentation prior to it being placed on the agenda. If, upon review, the application for licensure is found to be complete and requires review by the board members, it will be placed on the next available board meeting. The application must be complete at least 30 days prior to the board meeting date.
Verify that you are using the email address info@floridasmassagetherapy.gov. Also, if you have SPAM blocker on your computer, you will not be able to receive emails from the Florida Board of Massage Therapy without updating your SPAM blocker to allow emails from the Department. Please update your SPAM blocker to receive emails from @floridasmassagetherapy.gov or contact our Licensure Support Services at (850)-488-0595, for Account ID and Password renewal information.
All medical doctors, osteopathic physicians, chiropractic physicians, podiatrists, and advanced registered nurse practitioners have profiles that list this information.
Once you are logged into Online Services, select Update Address link from the side navigational menu.
Yes, Florida health care professionals can seek assistance for impairment through the Department’s Impaired Practitioner Programs – the Intervention Project for Nurses (IPN) or the Professionals Resource Network (PRN). Impairment may be as a result of misuse or abuse of alcohol or drugs, or both, or due to a mental or physical condition which could affect the licensee’s ability to practice with skill and safety.
Intervention Project for Nurses, Inc. (IPN)
Linda L. Smith, ARNP, M.Div, CAP
Chief Executive Officer
P.O. Box 49130
Jacksonville Beach, FL 32240-9130
Toll Free: (800) 840-2720
Telephone Number: (904) 270-1620
FAX: (904) 270-1633
E-Mail: lsmith@ipnfl.org
Professionals Resource Network, Inc. (PRN)
P.O. Box 1020
Fernandina Beach, Florida 32035-1020
Toll Free: (800) 888-8PRN (8776)
Telephone Number: 904-277-8004
Fax: 904-261-3996
E-Mail: admin@flprn.org
You are required to report all criminal activities after you receive your license. You may report the criminal offense(s) online via Online Services, by e-mail MQAOnlineservice@flhealth.gov, or by mail:
Florida Department of Health
Licensure Support Services Unit, Bin #C-10
Tallahassee, FL 32399-3267
If reporting by e-mail or mail, provide the date of the offense, a description of the crime, and the county and state of jurisdiction.
License Verification – Information regarding the licensure status of a practitioner. This is for use by persons or organizations that do not require a document certifying this information under seal. Licensure Certification – Specific document certifying licensure status and disciplinary history, prepared by a representative of the Division of Medical Quality Assurance and bearing a seal. This document is generally required for applicants seeking licensure in other states and for use in court proceedings. There is a $25 fee for this service in accordance with Rule 64B-4.001, F.A.C.
By visiting the board’s meetings page. Scroll to the bottom of the page and click on either past or upcoming meetings. Review the meeting dates to locate the agenda you need, and the board’s agenda should be posted on the right under Materials.
All board meetings are open to the public and you are encouraged to attend. You can find a schedule to the upcoming board meetings on the Meetings Page.
Board members are appointed by the governor and confirmed by the Senate. You may apply by contacting the Governor’s Appointment Office.
Governor’s Appointment Office
LL10 The Capitol
Tallahassee FL 32399-0001
Or by visiting the Governor’s Appointments Office website or email appointments@eog.myflorida.com.

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