Frequently Asked Questions
Welcome to the Florida Board of Massage Therapy Help Center – an online tool for applicants, licensees, and the public to search and access our Frequently Asked Questions (FAQs), contact our office, and learn “how to” do business with the board.
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- Massage Education Program FAQs
- How Do I...
- General FAQs
- Practitioner Profile
- Continuing Education
- Temporary Military Spouses
- Refunds
- Massage Therapists
- The Application Process
- Maintaining Your License
- Massage Establishments FAQs
- Designated Establishment Managers (DEM) FAQs
- The Board, Meetings, Actions
- Complaints and Discipline
- Current and Prospective Massage School Students
- Continuing Education Providers, Instructors and Courses
For a complete list please visit our Declaratory Statements page.
The minutes from our board meetings can be found on our Meetings page and click on Past Meetings.
Agenda items must be submitted to the board office 30 days prior to any particular board meeting date. Staff must have sufficient time to review documentation prior to it being placed on the agenda. If, upon review, the application for licensure is found to be complete and requires review by the board members, it will be placed on the next available board meeting. The application must be complete at least 30 days prior to the board meeting date.
Verify that you are using the email address info@floridasmassagetherapy.gov. Also, if you have SPAM blocker on your computer, you will not be able to receive emails from the Florida Board of Massage Therapy without updating your SPAM blocker to allow emails from the Department. Please update your SPAM blocker to receive emails from @floridasmassagetherapy.gov or contact our Licensure Support Services at (850)-488-0595, for Account ID and Password renewal information.
The profile contains required and optional information from the practitioner. Required information includes:
- The practitioner’s education and training, including other health-related degrees, professional and post graduate training specialty.
- The practitioner’s current practice and mailing addresses.
- The practitioner’s staff privileges and faculty appointments.
- The practitioner’s reported financial responsibility.
- Legal action taken against the practitioner.
- Board final disciplinary action taken against the practitioner.
- Any liability claims filed against Podiatric Physicians which exceed $5000.
- Any liability claims filed against M.D.s and osteopathic physicians which exceed $100,000 Optional information may include committees/memberships, professional or community service awards, and publications the practitioner has authored.
Profiles can be accessed by on our License Verification screen. If the health professional is licensed in one of profiled professions, a “Practitioner Profile” tab will be available.
No; however, Licensure Verification is available for all health care professionals currently or previously licensed in Florida.
Any substantially affected person (i.e. a licensee or applicant) may seek a Declaratory Statement. Declaratory statements regarding an opinion of a board, or the department when there is no board, as to the applicability of a statutory provision, or of any rule or order of the board, or department when there is no board, as it applies to the licensees particular set of circumstances, pursuant to Section 120.565, Florida Statutes. The petition seeking a declaratory statement must state with particularity the licensees set of circumstances and must specify the statutory provision, rule, or order that the licensee believes may apply to the set of circumstances.
Yes.
With a free Basic Account you can view your basic course history, which will list the course name, educational provider name, date of completion and hours reported. It would then be up to you to determine whether all of the courses that have been reported will complete all of your specific continuing education requirements. You can also self-report any continuing education that may be missing. A Professional Account (paid subscription) provides you with all of the tracking tools that CE Broker offers. Your transcript will display what your specific CE requirements are and will calculate what requirements have been met and what may still be outstanding. A Professional Account is a subscription service and is not a requirement but it can be a useful tool in managing your Florida continuing education requirements should you chose to subscribe.
You will be able to view your course history free of charge. Your course history will show all the courses that have been reported.
No, subscriptions remain optional. There are a number of services you can receive by subscribing, however, it is optional. You can always search for courses, report your hours, and view your course history free of charge by creating a Basic Account.

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